Recently I switched to a MacBook Pro with macOS 11 Big Sur but I found I couldn't transfer files between the Mac and the WD drive. This external hard drive is NTFS pre-formatted. I have a WD My Passport 2TB Portable external hard drive using on a Windows laptop before. Now move all your files back to the WD drive. Now use Disk Utility to erase the WD drive as GUID partition and MacOS Extended (Journaled) if you are only using it on a Mac or as GUID partition and ExFAT if you will share it with a Windows computer. Then uninstall the WD software by following the manufacturer's instructions. As a result of the feedback, we've developed some improvements to the software. During that time we've been listening to our customers. Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now.
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